A conversation with a 911 operator about what happens on the other end of the line – and the day she heard her daughter's voice on the phone. Criminal is going back on tour this month! We’ll be telling brand new stories, live on stage. You can even get meet and greet tickets to come and say hi before the show. Tickets are on sale now at thisiscriminal.com/live. We can’t wait to see you there! Say hello on Twitter, Facebook and Instagram. Sign up for our occasional newsletter, The Accomplice. Follow the show and review us on Apple Podcasts: iTunes.com/CriminalShow. Sign up for Criminal Plus to get behind-the-scenes bonus episodes of Criminal, ad-free listening of all of our shows, members-only merch, and more. Learn more and sign up here. Listen back through our archives at youtube.com/criminalpodcast. We also make This is Love and Phoebe Reads a Mystery. Artwork by Julienne Alexander. Check out our online shop. Episode transcripts are posted on our website. Learn more about your ad choices. Visit podcastchoices.com/adchoices