How to Be Proactive with Process Improvement

In this Real Life Work podcast, I share how I learned to be proactive with process improvement on a daily basis. I regularly tell my peers and colleagues that I would not want to do any type of management job, no matter how well it paid, if I was not allowed to trend process performance on a daily basis.

Plus, I believe that you cannot consistently improve process performance, let alone sustain high levels of performance over time, without process-level analysis.