EI in Hospitality

EI at Work

18-12-2023 • 36 mins

Feeling more frantic than festive this season? The end of year is a whirlwind of Christmas parties, family gatherings, holidays, and joy. Yet, amid the festivities, the end of year brings long hours, short breaks and lots of forced smiles as the seasons demands intensify - particularly for retail and hospitality sectors.

Leadership Coach Christine Rumble reveals the essential micro behaviours for navigating the end of year mayhem – including taking adequate breaks to manage stress, being self-aware and practicing gratitude.

Christine also sheds light on using the holiday season as an opportunity to confront difficult personal situations. Dreading sitting across from your sister at Christmas lunch? Learn how to use this time for healing, initiating authentic dialogue, being future-focused and action-oriented.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program.

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