We’ve all had a problem solved on the end of a tech support line.

So when Vicki receives a call claiming to be from one of the biggest companies in the world, of course she hands over control of her phone.

This ‘help’, however, turns out to be a hijacking.

But it doesn't have to play out like this. There are ways to flip the script - to scam the scammers - and even to entertain millions while you do it….

Anatomy of a Scam is hosted by Deborah Knight and features:

• Vicki Smith

• James Roberts - General Manager of Group Fraud Management Services at CommBank

• David Lacey - Managing Director, IDCARE

• Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander

• Kitboga

Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject.

See omnystudio.com/listener for privacy information.