Grow A Small Business Podcast

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews Rebecca Fitzsimmons, founder of Tactical Harmony, discusses her unique journey from NCIS special agent to successful mindset and leadership coach. With years of global experience, Rebecca shares her proven framework for holistic leadership, emphasizing the power of mindset, self-awareness, and intentional action. Tune in to learn how she helps small business owners and leaders overcome barriers, redefine success, and achieve extraordinary results in their personal and professional lives. Key Takeaways for Small Business Owners: The Power of Mindset: Success begins with self-awareness and addressing limiting beliefs. Mastering your mindset is the foundation for effective leadership and achieving meaningful goals. Holistic Leadership Framework: Rebecca's "Plan, Align, Execute, and Receive" approach provides a structured way to tackle challenges, develop strategies, and celebrate incremental victories. Focus on the 20%: Prioritize tasks that yield 80% of results. By identifying and amplifying high-impact actions, business owners can drive efficiency and growth. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Celebrating Wins: Small victories matter. Recognizing achievements not only boosts morale but also reinforces habits that lead to long-term success. Fear as a Catalyst: Successful leaders don’t avoid fear—they embrace it. Redefining your relationship with fear allows you to push past self-doubt and seize new opportunities. Intentional Leadership: Setting clear intentions and aligning actions with core values ensures consistent progress and helps navigate ever-changing business landscapes. One action small business owners can take: One action small business owners can take, according to Rebecca Fitzsimons: Every Monday, set clear intentions by identifying your top priorities and focusing on the 20% of tasks that will drive 80% of your desired results, ensuring a productive week.   Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: Mastering your mindset is the key to unlocking your true leadership potential — Rebecca Fitzsimmons   Celebrate the small victories — they create the momentum needed for big wins — Rebecca Fitzsimmons   Fear doesn’t stop successful people; they move forward with it, redefining their relationship with it — Rebecca Fitzsimmons

In this episode of Grow a Small Business, host Troy Trewin interviews Tevia Hoalst shares her journey of founding TeKoda Accounting, a firm specializing in personalized accounting services. Tevia discusses scaling her business to a 13-member team with 7-figure revenue, achieving over 20% annual growth, and earning an Inc. 5000 award for outstanding company culture. She emphasizes the importance of client-centric services, strong team dynamics, and leveraging AI for industry growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Tevia Hoalst, the hardest thing in growing a small business is perseverance. She emphasizes that not every day will feel like a win, and visionaries must push through the slow days while staying focused on their long-term goals. What's your favourite business book that has helped you the most? Tevia Hoalst's favorite business book is Awesomely Simple by John Spence. She finds its six principles invaluable, especially the emphasis on building a strong company culture and addressing toxic team dynamics, even when it involves high-performing individuals. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Tevia Hoalst recommends the podcast Diary of a CEO. She appreciates its variety of guests and insightful interview style, making it a valuable resource for personal and professional growth in business. What tool or resource would you recommend to grow a small business? Tevia Hoalst recommends investing in a robust client management system. She highlights its importance in automating tasks and reducing manual work, enabling teams to focus on more strategic activities and business growth. What advice would you give yourself on day one of starting out in business? Tevia Hoalst would tell herself on day one to embrace the journey, stay committed, and enjoy every moment. Her advice emphasizes digging in, loving the process, and making the experience fun while working toward long-term success. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success is all about perseverance, pushing through the slow days while keeping your eye on the goal — Tevia Hoalst AI won’t replace the human element; it’s the personal connection that keeps clients coming back — Tevia Hoalst Client service isn’t just about delivering results; it’s about building lasting relationships and understanding their goals — Tevia Hoalst

In this episode of Grow a Small Business, host Troy Trewin interviews Noel Andrews, CEO of Job Rack, shares his journey of building a remote recruitment service that reached 7-figure revenue. He discusses how Job Rack helps small businesses hire top talent from Eastern Europe and South Africa. Noel highlights the importance of building a strong team culture, defining clear roles, and focusing on long-term success. Tune in to learn valuable insights on recruitment and growing a sustainable business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Noel Andrews, the hardest thing in growing a small business, particularly for Job Rack, is maintaining focus. As a small business owner, you often wear multiple hats, and it’s crucial to prioritize the most important tasks. Balancing the pressure to "just crack on" while ensuring you're dedicating time to the right areas for growth is a constant challenge. Focus and strategic decision-making are key to overcoming this hurdle. What's your favourite business book that has helped you the most? Noel Andrews' favorite business book is The Power of Moments by Chip and Dan Heath. This book emphasizes how to create exceptional experiences for clients and customers. Noel values it for helping him differentiate Job Rack by focusing on memorable moments that set his business apart. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Noel Andrews recommends joining online communities with a real-life element, such as the Dynamite Circle, a network for location-independent entrepreneurs. He finds these communities invaluable for personal and professional growth, offering support, shared experiences, and advice from like-minded individuals. Additionally, he suggests consuming content like Masters of Scale by Reid Hoffman for insights on scaling businesses. What tool or resource would you recommend to grow a small business? Noel Andrews recommends using calendar blocking as a key resource for growing a small business. By scheduling focused time for essential tasks and writing out daily priorities in a paper notebook, small business owners can stay organized and productive, ensuring they focus on the most impactful activities. This simple yet effective tool helps maintain clarity and direction amidst the challenges of running a business. What advice would you give yourself on day one of starting out in business? Noel Andrews would tell himself on day one of starting out in business, "You're doing the right thing, and it's the journey, not the destination." He emphasizes the importance of focusing on the process rather than obsessing over specific financial goals. Understanding that business growth is a long-term journey would have helped him maintain perspective as he navigated the challenges of building Job Rack. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Focus on the journey, not just the destination, because the growth lies in the process — Noel Andrews Investing in your people and culture creates a foundation for lasting business growth — Noel Andrews In business, clarity on roles and culture is the key to sustainable success — Noel Andrews

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews Corey Morris, founder of Voltage, about his journey from employee to business owner. Corey shares how his proven SEO and CRM strategies deliver $2.2M in ROI annually. He emphasizes avoiding shiny distractions, embracing AI, and creating actionable growth plans for long-term success. With years of experience in digital marketing, Corey provides valuable insights for businesses looking to grow sustainably. Key Takeaways for Small Business Owners: Prioritize ROI-Driven Marketing: Focus on strategies that directly impact your business growth, such as SEO and CRM, and avoid spending time on activities that don’t align with your ROI goals. Resist the Temptation of Shiny New Tools: Stay disciplined with your current strategy and avoid jumping on every new trend or tool that comes your way. Consistency and focus are vital for sustainable growth. Structured AI Experimentation: While embracing AI is important, allocate structured time for experimentation without letting it distract from proven strategies that are already working for your business. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Centralize Data with a CRM System: A well-organized CRM system is essential for understanding customer journeys, tracking ROI, and making informed decisions based on accurate, real-time data. Set Actionable and Measurable Goals: Establish clear goals with specific actions tied to measurable outcomes. This helps prevent aimless efforts and ensures every action contributes to business growth. Tailor Marketing Strategies to Your Business: Recognize that every business is unique. Adapt your marketing approach to fit your industry, target audience, and business model to maximize success and ROI. One action small business owners can take: One actionable step small business owners can take, as advised by Corey Morris, is to create a clear, actionable marketing plan focused on measurable ROI. This involves prioritizing strategies that align with business goals, tracking results, and avoiding distractions from trendy tactics that don’t contribute to long-term growth. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: Success in marketing comes from focusing on ROI-driven activities, not just ticking boxes — Corey Morris Structured planning turns goals into measurable, actionable outcomes for growth — Corey Morris Avoid shiny distractions and stay consistent with strategies that align with your business goals — Corey Morris

In this episode of Grow a Small Business, host Troy Trewin interviews Lauren Heys, founder of Moxxi Property, shares her inspiring journey of creating a thriving business with a dedicated team of 12. She discusses the challenges of leadership, the importance of a strong company culture, and strategies for sustainable growth. Lauren dives into lessons learned from overcoming obstacles and adapting to market demands. Her insights provide practical takeaways for small business owners seeking success. Tune in for actionable advice and inspiration from a proven entrepreneur. Other Resources: When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Lauren Heys believes the hardest thing in growing a small business is striking a balance between scaling operations and maintaining the quality of products or services. Additionally, she emphasizes that building a reliable team while managing consistent cash flow can be particularly challenging. What's your favourite business book that has helped you the most? Lauren Heys highlights "Ready, Fire, Aim" by Michael Masterson and "100M Offers: How to Make Offers So Good People Feel Stupid Saying No" by Alex Hormozi as two influential business books. "Ready, Fire, Aim" emphasizes the importance of prioritizing execution over perfection when scaling a business, while "100M Offers" provides actionable insights on crafting irresistible offers to drive growth and revenue. Both books have significantly shaped her approach to building and scaling her business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Lauren Heys recommends online learning resources like Leila Hormozi's content, known for its blunt and actionable business advice, and Cody Sanchez's insights, which focus on acquiring and scaling traditional brick-and-mortar businesses. What tool or resource would you recommend to grow a small business? Lauren Heys recommends leveraging AI tools and mentorship to grow a small business. She highlights the importance of using technology, such as AI-powered tools for task management and customer communication, to streamline operations and enhance efficiency. Additionally, she emphasizes the value of having a good mentor to provide guidance and insight, helping entrepreneurs navigate challenges and scale their businesses effectively. What advice would you give yourself on day one of starting out in business? Lauren Heys advises her day-one self to remember that "your efforts and dreams are worth it." She emphasizes the importance of self-belief, pushing through self-doubt, and continuously striving to improve. Lauren highlights the value of perseverance and the mindset that every day is an opportunity to practice, grow, and get better as a leader and entrepreneur. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Consistency and grit are the cornerstones of every successful business journey — Lauren Heys The right people in the right roles will always amplify your success — Lauren Heys True leadership is about creating a safe, thriving space for your team to grow — Lauren Heys

In this episode of Grow a Small Business, host Troy Trewin interviews Joel Primus, President of Naked Revival, dives into his entrepreneurial journey, sharing how he built a global brand and the lessons learned along the way. He discusses the importance of deep work, overcoming distractions in today’s digital age, and crafting a framework for personal and professional growth. Joel also offers advice for staying balanced while scaling a business and reveals what he would tell his younger self when starting out. This conversation is packed with insights for business owners at every stage of their journey. Joel talked about his book Getting Naked: The Bare Necessities of Entrepreneurship and Start-ups by Joel Primus. This book is a candid exploration of the entrepreneurial journey, drawing from the author’s personal experiences as the founder of Naked Underwear, a premium apparel brand. The book is a mix of memoir and practical guide, offering insights into the realities of starting and growing a business, including the challenges, triumphs, and lessons learned along the way. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Joel Primus often highlights that the hardest thing in growing a small business is maintaining focus while scaling. He emphasizes the challenges of staying true to your vision and values amidst the pressures of growth, resource constraints, and market demands. Primus believes that balancing the pursuit of innovation with the need for operational efficiency is critical. He also stresses the importance of managing distractions, maintaining deep work, and avoiding burnout—all of which are vital to long-term success in entrepreneurship. What's your favourite business book that has helped you the most? Joel Primus shared that "Deep Work" by Cal Newport as one of his favorite and most impactful business books. He admires its emphasis on the importance of focus and undistracted work, which he finds crucial for achieving meaningful progress in both personal and professional pursuits. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Joel Primus recommends the podcast "Business Wars" for inspiring stories of iconic company rivalries like Disney vs. Pixar. He emphasizes using tools like Google Sheets to focus on non-negotiables that drive growth. Joel also highlights Cal Newport's "Deep Work" as essential for maintaining focus in a distraction-heavy world. These resources help balance learning, productivity, and strategic growth for small business success. What tool or resource would you recommend to grow a small business? Joel Primus recommends creating a framework to guide growth and balance, using tools like Google Sheets to track non-negotiables that advance personal and professional goals. He also highlights Cal Newport's "Deep Work" as a resource for fostering focus and productivity in a distraction-heavy world. What advice would you give yourself on day one of starting out in business? Joel Primus advises his younger self to slow down and enjoy the journey, reminding himself that he chose the entrepreneurial path and should embrace every moment of it. This reflection emphasizes the importance of patience and savoring the process of building a business.   Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success is built on frameworks, not fleeting moments of inspiration — Joel Primus Balance isn't a luxury; it's a necessity for sustainable growth — Joel Primus Focus on your non-negotiables—they are the building blocks of your success — Joel Primus

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews Mike Michalowicz, author and keynote speaker, and discusses his revolutionary Profit First methodology. Highlighting the pitfalls of traditional profit models, Mike shares actionable insights on prioritizing profit to transform businesses and improve financial health. His approach is based on channeling behavior rather than discipline, offering solutions that resonate with small business owners globally. A standout success story involves a struggling horse farm in Australia, where adopting Profit First not only turned profitability around but also strengthened the owners' personal relationships. Other Resources: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Key Takeaways for Small Business Owners: Prioritize Profit First: Flip the traditional profit formula from "Sales - Expenses = Profit" to "Sales - Profit = Expenses." By setting aside profit first, you ensure your business operates within its true financial means. Set Up a Profit Account: Create a dedicated bank account for profit. Even allocating just 1% of your revenue to this account builds the habit and ensures consistent profitability over time. Automate Cash Management: Use Parkinson’s Law to your advantage by allocating funds into specific accounts (e.g., profit, owner’s pay, taxes). Automation minimizes temptation and ensures disciplined cash flow management. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Reward Yourself as the Owner: Separate your wages for working in the business from profit, which is your reward for taking the risk of starting and running the business. Celebrate even small victories to stay motivated. Profitability Over Debt Dependency: Profitability is the key to eradicating debt. Allocate a portion of your profit to pay off debt while rewarding yourself with a small percentage to maintain morale. Start Small, Start Now: Don’t wait for the perfect moment to implement change. Begin with small, manageable steps like opening a profit account and allocating a small percentage of revenue. Gradually scale up as you adjust to the system. One action small business owners can take: One action small business owners can take, according to Mike Michalowicz, is to set up a profit account and allocate at least 1% of every revenue deposit into that account. This simple step helps build the habit of prioritizing profit and ensures that, over time, your business will start to accumulate funds for growth and financial security. This action doesn't require changing your business operations but establishes a crucial financial discipline that can lead to long-term success. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇   Quotable quotes from our special Grow A Small Business podcast guest: Profit must be prioritized to achieve true financial freedom — Mike Michalowicz Your business exists to serve you, not the other way around — Mike Michalowicz Behavioral change, not discipline, is the key to lasting success — Mike Michalowicz

In this episode of Grow a Small Business, host Troy Trewin interviews Bec Polmear, Co-Founder and Head of Creative at Waubs Harbour Whisky. Bec shares the remarkable story of Warbs Harbor Distillery, a premium Tasmanian whiskey brand. She discusses their journey to achieving profitability in their first year of sales, the innovative ocean-cooled techniques that define their maritime whiskey, and their exciting global expansion, including their first export to Japan. Discover the passion and dedication behind building a lasting legacy.   Other Resources: Started with $1K, scaled 700% annually through early influencer marketing, and sold their tea business for $10M in under 3 years – (Episode 5 - Tim Polmear) Starting with $10K in 2004, losing it all, and nearly quitting, they now generate $27M annually with 55 team members selling fitness products – (Ben Crowley) Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Bec Polmear, one of the hardest things in growing a small business is managing decision fatigue. With countless decisions to make, from big-picture strategies to minor details, it can feel overwhelming. She emphasizes the importance of having a clear vision and brand direction to simplify decision-making and stay focused on what truly matters for the business's growth. What's your favourite business book that has helped you the most? Bec Polmear’s favorite business book is Building a StoryBrand by Donald Miller. She finds it incredibly helpful for understanding brand positioning and crafting clear, compelling messaging that resonates with customers, which has significantly influenced her business approach.   Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Bec Polmear recommends podcasts as a key resource for growing a small business. Her favorites include Grow a Small Business, Drinks Adventures, How I Built This, and DTC Podcast. She also suggests subscribing to industry-specific email newsletters, such as those from The Spirits Business, to stay updated on trends and insights. These tools provide practical knowledge and inspiration for entrepreneurs. What tool or resource would you recommend to grow a small business? Bec Polmear recommends using Instagram Insights as a valuable tool for growing a small business. It helps track the performance of content, identify what resonates most with the audience, and refine messaging to build a loyal and engaged community. This focus on authentic, impactful storytelling has been instrumental in driving her business growth. What advice would you give yourself on day one of starting out in business? Bec Polmear advises that on day one of starting a business, you should ask yourself: "What is my honest motivation for doing this?" She stresses the importance of ensuring that your business fulfills a genuine need, whether it’s for financial success or a passion project. By being clear about your motivation and whether your product or service can meet that goal, you’re more likely to stay committed through the challenges and avoid giving up when things get tough. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest:   Success isn't just about profits; it's about building something you're proud of — Bec Polmear Stay authentic in your storytelling, and your community will find you — Bec Polmear Business is about creating value, not just making money — Bec Polmear

In this episode of Grow a Small Business, host Troy Trewin interviews Andrew Sendejo, former NFL player and founder of BrainTree Nutrition, shares his journey from sports to entrepreneurship. He discusses bootstrapping his business, growing his team from 3 to 15, and developing science-backed brain health supplements. Andrew highlights the challenges of transitioning from a pro athlete to a business owner and the importance of building brand awareness. He also shares insights on maintaining resilience through the ups and downs of small business growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Andrew Sendejo, the hardest thing in growing a small business, especially when bootstrapped, is staying consistent and resilient through the ups and downs. He emphasizes not letting setbacks shut you down and maintaining perseverance despite challenges. What's your favourite business book that has helped you the most? Andrew Sendejo's favorite business book that has helped him the most is The 4-Hour Workweek by Tim Ferriss. He appreciated the foundational concepts from the book, which have stuck with him over time, particularly in terms of efficiency and business strategies. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Andrew Sendejo recommends the Huberman Lab Podcast, which focuses on neuroscience, longevity, and brain science, offering tips on improving focus, productivity, and overall well-being. He also uses audiobooks that summarize key business books, covering topics like marketing, branding, and e-commerce strategies. What tool or resource would you recommend to grow a small business? Andrew Sendejo recommends developing a strong mindset as a key resource for growing a small business. He stresses the importance of perseverance, staying consistent, and not getting discouraged by setbacks. Additionally, he values advice from mentors, consultants, and advisors to help guide decisions and strategies. What advice would you give yourself on day one of starting out in business? Andrew Sendejo advises himself on day one of starting a business to be confident. He reflects on his sports career, where he lacked confidence early on, and believes that if he had known his future success, he would have played with more confidence. He encourages others to have the same mindset in business—believing in their abilities and trusting that they have what it takes to succeed. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.   Quotable quotes from our special Grow A Small Business podcast guest: Stay consistent and resilient through the ups and downs, and never let setbacks shut you down — Andrew Sendejo Success in business comes from doing the small, seemingly trivial things consistently over time — Andrew Sendejo Confidence is key — believe in your ability to succeed, even when you're starting from scratch — Andrew Sendejo

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!   Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.   Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!   In this episode of Quick Fire Friday host Michael Denehey interviews Joey Coleman, Chief Experience Composer at Design Symphony, shares his insights on turning customer experiences into long-term business success. He dives into strategies for reducing buyer's remorse and increasing customer retention. Joey emphasizes the importance of creating memorable first impressions and cultivating loyal relationships. He also highlights how businesses can leverage referrals as a powerful growth tool. With his expertise in customer experience, Joey provides actionable tips for any business looking to stand out in a competitive market. Joey Coleman gives insights from his book “Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days By Joey Coleman”, revealing powerful strategies to turn new customers into passionate, lifelong advocates. He shares actionable insights on creating unforgettable experiences that reduce churn and build lasting loyalty.   Key Takeaways for Small Business Owners: Focus on The First 100 Days®: Joey emphasizes the importance of the initial 100 days of a customer’s journey. By making this time memorable, businesses can establish long-term loyalty and prevent customer churn.   Craft Personalized Experiences: Personalization is key to making customers feel valued. Tailoring experiences based on their preferences and feedback strengthens the emotional connection to your brand.   Proactive Customer Communication: Joey stresses that proactively reaching out and anticipating customer needs can help prevent problems before they arise, improving the overall experience. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Turn Problems into Opportunities: Mistakes and challenges are inevitable, but how you handle them is critical. Addressing customer issues quickly and thoughtfully can increase trust and loyalty.   Delivering Consistency in Service: Consistency across all interactions is crucial. Customers need to know they will receive the same high-quality experience each time they engage with your brand.   Create a Customer-Centric Culture: Ensuring that your entire team is committed to delivering exceptional experiences will foster an environment where customer success is the priority, not just customer satisfaction.   One action small business owners can take: One small action Joey Coleman suggests for business owners is to create a simple, personalized welcome experience for new customers. This could be as easy as sending a thoughtful thank-you note or a personalized email after the first purchase. It’s a small gesture that can go a long way in building a lasting relationship and making customers feel valued from the start. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: The key to building loyalty is not just making a sale, but creating an unforgettable experience that keeps customers coming back — Joey Coleman   Great businesses don't just win customers — they turn them into lifelong advocates — Joey Coleman The First 100 Days are critical in shaping how a customer will feel about your business forever — Joey Coleman

In this episode of Grow a Small Business, host Troy Trewin interviews Peter Curran and Renee Curran, founders of Digital Surfer, share their journey of building a $1.3M digital marketing business. They discuss the importance of work-life balance, quick recovery strategies, and the lessons learned from over 12 years in the industry. With a focus on leadership and team development, they highlight how investing in personal growth and embracing change has shaped their success. Tune in for insights on mastering business growth in a fast-paced digital world. Other Resources: Matt Raad, co-founder of e-Business Institute Australia, shares three decades of expertise and strategies to help elevate your business to new heights. (Episode 453) Liz Raad reveals the secrets to unlocking angel investment and accelerating businesses to million-dollar success through innovative online training. (Episode 457) Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here.   Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.   And a snapshot of the final five Grow A Small Business Questions:   What do you think is the hardest thing in growing a small business? Pete and Renee Curran believe the hardest thing in growing a small business is managing cash flow and profitability. They stress the importance of understanding financials early on, particularly break-even points, and making quick decisions about which activities are truly profitable. What's your favourite business book that has helped you the most? Pete and Renee Curran's favorite business book that has helped them the most is "Profit First" by Mike Michalowicz. They believe this mindset shift of prioritizing profit over expenses has been invaluable for their business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Pete and Renee Curran recommend listening to a variety of podcasts focused on business growth, self-development, and industry-specific topics. They enjoy podcasts related to management, self-improvement, SEO, digital marketing, and business success stories. They also mention podcasts like Matt and Lisa's, as well as those that focus on self-development and how to be the best version of yourself. What tool or resource would you recommend to grow a small business? Pete and Renee Curran recommend using Xero for managing business finances, as it helps track numbers and provides detailed insights into your business's financial health. They also mention the importance of having a CRM (Customer Relationship Management) system, such as Go High Level, to manage customer funnels, automate reminders, and streamline quotes, which can significantly aid in managing customer relationships and business growth. What advice would you give yourself on day one of starting out in business? Pete and Renee Curran's advice to themselves on day one of starting out in business would be "speed to market". Pete emphasizes the importance of not waiting for perfection and launching quickly, as market feedback will reveal what works and what doesn’t. Renee, on the other hand, highlights the importance of "speed recovery" –  being able to quickly bounce back from setbacks, learn from mistakes, and move forward without holding grudges. Both stress the need for agility and resilience in business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Sustainable success comes from balancing ambition with resilience — Pete Curran Trust your vision, but let data guide your decisions — Renee Curran Strong teams build strong businesses — invest in your people — Renee Curran Consistency beats brilliance—show up and deliver every day — Pete Curran

In this episode of Grow a Small Business, host Troy Trewin interviews Richard Triggs, founder of Arete Executive, discusses his journey of scaling his business from just two to fourteen team members. He shares key strategies for effective hiring, managing partnerships, and supporting businesses of all sizes. Richard also talks about the challenges and rewards of building a strong, dynamic team. Tune in to hear his insights on navigating growth and success in the business world. Other Resources: Winning the War for Talent: How to attract and retain top performers Uncover the Hidden Job Market: how to find and win your next senior executive role Arete Podcast with Richard Triggs Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here.   Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.   And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Richard Triggs emphasizes that hiring the right people is one of the toughest challenges in growing a small business. Aligning hires with company culture, skills, and goals is critical, as poor team selection can have lasting consequences. He highlights the importance of a careful hiring process to scale effectively while balancing growth with operational needs. What's your favourite business book that has helped you the most? Richard Triggs' favorite business book that has helped him the most is Good to Great by Jim Collins. This book provides valuable insights into what differentiates successful companies from their peers and has been influential in shaping his business strategies. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Richard Triggs recommends leveraging podcasts and online learning resources that focus on leadership, recruitment, and business strategy to grow a small business. In his insights, he highlights the importance of continuous learning and suggests exploring programs that delve into effective hiring practices and building high-performing teams. While specific titles aren't mentioned, he encourages entrepreneurs to seek resources that align with their business challenges and growth aspirations. What tool or resource would you recommend to grow a small business? Richard Triggs emphasizes the importance of tools and resources that streamline recruitment and team management to grow a small business effectively. He recommends leveraging applicant tracking systems (ATS) to optimize hiring processes and ensure the right cultural and skill fit for the business. Additionally, he advocates for using leadership development programs and engaging with experienced mentors or coaches to enhance team performance and business strategy. These tools and resources, he suggests, are key to building a sustainable and high-performing business. What advice would you give yourself on day one of starting out in business? Richard Triggs would advise his day-one self to focus on the importance of hiring the right people who align with the company’s values and culture. He would stress the value of strategic planning, understanding market needs, and being adaptable to change. Triggs also emphasizes seeking mentorship and building a strong network early on, as these relationships can provide guidance and open new opportunities.  Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: The right team can transform your business from good to great — Richard Triggs Scaling isn’t about growth alone; it’s about sustainable growth with the right team — Richard Triggs Hiring the right people is the most important investment you’ll ever make — Richard Triggs

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!   Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.   Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!   In this episode of Quick Fire Friday, host Rob Cameron interviews Rachel Burr, founder of Catammentum, shares insights from her 20+ years of experience on how small business owners can lead for growth. She discusses the power of effective delegation, setting clear expectations, and building trust within teams. Rachel offers practical tips on scaling through leadership, boosting team alignment, and fostering a high-performance culture. Tune in to learn strategies to enhance your business’s success and streamline team management. Key Takeaways for Small Business Owners: The Art of Delegation: Effective delegation is vital for scaling a business. Leaders should set clear expectations and trust their team to carry out the "how" while they focus on the "what."   Building Trust and Alignment: Trust is foundational, but leaders must also verify and align regularly to ensure goals are being met and values are upheld.   Clarity in Communication: Setting precise expectations, even down to the details, helps avoid misunderstandings and ensures that tasks are completed as envisioned. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Self-Awareness in Leadership: Watching recordings of yourself in action can reveal unconscious behaviors that may impact team morale and performance.   Encouraging Team Feedback: Regular one-on-ones with team members help maintain alignment, allowing leaders to stay connected with their team’s progress and challenges.   Continuous Improvement: Business growth involves constant self-improvement. Leaders should seek feedback, learn from experiences, and adjust to ensure ongoing success. One action small business owners can take: One actionable step Rachel Burr recommends for small business owners is to schedule regular one-on-one meetings with team members. This practice builds alignment, strengthens trust, and provides clarity, helping both leaders and employees stay focused on shared goals. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: Delegation isn’t just letting go; it’s empowering growth through trust — Rachel Burr Seeing yourself from the outside is often the key to real improvement — Rachel Bur Growth demands more than vision—it requires aligned action from the entire team — Rachel Burr

In this episode of Grow a Small Business, host Troy Trewin interviews Sophie Doyle, the founder of Alf The Label, shares her inspiring entrepreneurial journey. She candidly discusses the rapid growth of her brand, from a small side hustle to a multi-million dollar global e-commerce powerhouse. Sophie delves into the importance of profitability, managing cash flow challenges, and building a resilient mindset - key factors that have driven Alf The Label's remarkable success. Her insights on hiring the right team, leveraging data, and maintaining work-life balance offer valuable lessons for any small business owner looking to scale their venture. Other Resources: The Ultimate Recruitment Toolkit Online Short CourseThe Marketing Funding Flywheel Ebook Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: 1 .What do you think is the hardest thing in growing a small business?Sophie believes that the hardest thing in growing a small business is the need to persevere, even when faced with challenges. She emphasizes the importance of continuing to push forward each day, despite feelings of fatigue or doubt, as there is no one else to rely on for the business's success. This constant demand for resilience is a key aspect of the small business journey. 2 .What's your favourite business book that has helped you the most?Sophie's favorite business book that has helped her the most is "Traction" by Gino Wickman. She found the book to be full of valuable insights that have positively influenced her approach to managing and growing her business. 3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?Sophie recommends exploring various podcasts that are often suggested by others or shared on social media. She appreciates listening to episodes featuring guests she follows. Additionally, she values being part of an amazing coaching group that provides networking opportunities with other brands at a similar stage in their business journey, which she finds immensely helpful for her professional development. 4 .What tool or resource would you recommend to grow a small business?Sophie recommends utilizing AI as a valuable tool for growing a small business. She emphasizes that while AI doesn't replace human creativity, it can serve as a helpful resource for generating ideas and concepts, particularly in marketing. By inputting data and questions into AI, small business owners can expedite their processes and gain insights without needing additional personnel. 5 .What advice would you give yourself on day one of starting out in business?Sophie advises her past self to "just keep going" and assures that the journey will be worthwhile. She emphasizes the importance of perseverance, especially on challenging days, reminding herself that persistence will lead to success over time. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: It's incredible to realize that anything is possible when you're passionate and determined — Sophie Doyle Hiring should never be rushed; finding the right people can make or break your business — Sophie Doyle Every day brings new challenges, but it's those challenges that fuel our growth and innovation — Sophie Doyle

In this episode of Grow a Small Business, host Troy Trewin interviews Brad Riley, the founder of Infostatus, shares his incredible journey from starting with just one team member to now leading a thriving team of 15. He discusses the importance of perseverance through challenges and the invaluable lessons learned along the way. Brad emphasizes leveraging online resources and learning from the experiences of others in the industry. Tune in to discover how Infostatus achieved remarkable growth and generated $3 million in revenue over the past 11 years. Other Resources: NPS – An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it’s FREE. Productivity increases 7%-23%, team engagement up threefold and retention from 5.4 to 9.4 years – why wouldn’t you consider an ESOP, Employee Share Ownership Plan. ESOP Subject Matter Expert talks other benefits, costs and time (Craig West) Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Brad Riley identifies that the hardest thing in growing a small business is navigating through tough times and maintaining perseverance. He emphasizes that challenges can take many forms, and what seems tough today may look different in the future. He believes that understanding and learning from both successes and failures, as well as leveraging resources and insights from others, is crucial to overcoming these hurdles and achieving sustainable growth. What's your favourite business book that has helped you the most? Brad Riley mentioned Annie Duke as a significant influence. Known for her work on decision-making under uncertainty, her insights have likely impacted Brad’s approach to managing challenges and strategizing in his business. Annie Duke’s books, such as Thinking in Bets, emphasize critical thinking and probabilistic decision-making, which are highly relevant for navigating complex business environments. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Brad Riley emphasized leveraging the internet to learn from others' journeys. While he didn't recommend specific resources, general suggestions include the podcasts "How I Built This," "The Tim Ferriss Show," and "Smart Passive Income," along with online courses from platforms like Coursera, LinkedIn Learning, and Udemy. You can also explore YouTube channels such as Gary Vaynerchuk and Stanford Graduate School of Business for valuable insights. What tool or resource would you recommend to grow a small business? Brad Riley recommends using online learning platforms to build skills, leveraging social media for networking and marketing, and utilizing project management tools like Trello or Asana to streamline team collaboration. Additionally, analytics tools such as Google Analytics can drive data-informed decisions. These resources collectively support efficient growth and operational scaling for small businesses. What advice would you give yourself on day one of starting out in business? Brad Riley advises his day-one self to stay resilient, reassuring that "it's okay, you'll be okay." He emphasizes the importance of perseverance, noting that tough times are part of the journey and that the challenges faced today will look different down the road. His key message: hang in there and trust that things will work out. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest:   Perseverance is the secret ingredient that transforms tough times into success — Brad Riley Learning from others' experiences can fast-track your own growth — Brad Riley Hang in there; today's challenges are shaping tomorrow's victories — Brad Riley

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday host Rob Cameron interviews Monique Helstrom from Monique Helstrom Coaching shares her expertise on leveraging executive assistants to enhance business efficiency and growth. Discover practical strategies for building a strong working relationship and maximizing your team's potential. Monique emphasizes the importance of tailored coaching for small businesses, enabling leaders to focus on their core strengths while empowering their EAs. Join us for valuable insights that can transform your approach to productivity and success! Key Takeaways for Small Business Owners: Maximize Your Executive Assistant's Potential: Invest time in understanding how to leverage your Executive Assistant (EA) effectively. A well-coached EA can significantly enhance your productivity, allowing you to focus on strategic tasks that drive business growth.   Prioritize Relationship Building: Strengthening the relationship with your EA can lead to improved collaboration and efficiency. Regular check-ins and open communication help align your goals and expectations, fostering a more productive partnership.   Embrace Continuous Improvement: Even if you already have an EA, there’s always room for growth. Seek coaching to identify new strategies and areas for development, ensuring that both you and your EA evolve together as your business needs change.   Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Delegate to Elevate: Recognize that you cannot do everything alone. Delegating tasks to your EA not only frees up your time for high-priority work but also empowers your assistant, contributing to their professional growth and satisfaction.   Be Open to Learning: Whether through coaching or personal reflection, remain open to learning. This mindset will enable you to adapt and refine your management style, ultimately leading to better outcomes for your business and team.   Focus on Being Your Best Self: As a small business owner, it's crucial to prioritize your well-being. By optimizing your support systems, including EAs, you can avoid burnout and ensure that you are bringing your best self to your business every day. One action small business owners can take: One action small business owners can take, as highlighted by Monique Helstrom, is to invest time in training and developing their Executive Assistants (EAs). By providing resources, guidance, and mentorship, business owners can empower their EAs to take on more responsibilities and contribute to the strategic goals of the business, ultimately enhancing productivity and creating a more effective partnership. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: You can't do it all, but you can be the best version of yourself  — Monique Helstrom Investing in your team's growth leads to greater success for your business — Monique Helstrom Building a strong relationship with your assistant is key to maximizing your time and impact — Monique Helstrom

In this episode of Grow a Small Business, host Troy Trewin interviews Jean Ginzburg, founder and CEO of Gipht, shares her transformative journey from a corporate employee to an entrepreneur. She discusses the challenges of navigating digital marketing and the importance of establishing robust operational processes. Jean highlights how mentors and advisors have been pivotal in her growth, providing valuable insights into strategic development. Tune in to explore her experiences in the competitive world of corporate gifting and the lessons learned along the way. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Jean Ginzburg identifies the hardest thing in growing a small business as establishing effective operational processes. She emphasizes that having the right systems in place is crucial for scalability and delivering on client promises, underscoring the importance of operations alongside sales and marketing in achieving business success. What's your favourite business book that has helped you the most? Jean Ginzburg's favorite business book is Abundance by Peter Diamandis. She appreciates how the book highlights positive advancements in technology and society, encouraging readers to focus on the optimistic aspects of progress rather than the negative narratives often presented in the news. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Jean Ginzburg recommends Peter Diamandis's podcast, Moonshots, as a great resource for small business growth. The podcast features cutting-edge ideas and guests from various industries, focusing on technology, AI, and innovative solutions. These discussions can provide valuable insights and inspiration for entrepreneurs looking to advance their businesses. What tool or resource would you recommend to grow a small business? Jean Ginzburg recommends using a project management tool, specifically Trello, to help grow a small business. She highlights that having strong operational processes is essential for scaling, and a tool like Trello can effectively organize tasks, enhance team collaboration, and ensure that projects are managed efficiently. What advice would you give yourself on day one of starting out in business? Jean Ginzburg advises that on day one of starting out in business, she would likely refrain from saying anything specific. She believes that the naivety of not knowing everything about the challenges of running a business is beneficial, as it encourages one to take the leap. Instead, she would encourage herself to focus on learning as much as possible, emphasizing the importance of gaining knowledge through experience while not dwelling on the fears associated with starting a business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Embrace the unknown of entrepreneurship; it's your naivety that will fuel your passion and drive — Jean Ginzburg The journey of entrepreneurship is less about knowing everything and more about being willing to learn and adapt — Jean Ginzburg The heart of a successful business lies in understanding your operations as much as your sales — Jean Ginzburg

In this episode of Grow a Small Business, host Michael Denehey interviews Frank Greef, the Head of Industry at Domain and former founder of Realbase. Frank shares his journey of building and leading a successful business with a dedicated 20-member team, offering insights into strategies for scaling and maintaining growth. He also discusses his new passion project — a cookbook supporting charity, combining his love for cooking with a commitment to giving back. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Michael delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Frank Greef identifies the hardest part of growing a small business as dealing with the "unknown unknowns." These are the unpredictable challenges that lie beneath the surface—issues you can’t foresee that bring unexpected mental and emotional demands. He describes these surprises as the “iceberg below” that can catch business owners off-guard, emphasizing how they can create stress and roadblocks. This focus on the hidden challenges highlights the importance of resilience and adaptability in business growth. What's your favourite business book that has helped you the most? Frank Greef's favorite business books include The 10X Rule by Grant Cardone for mindset, Elon Musk by Walter Isaacson for innovation, and Delivering Happiness by Tony Hsieh for customer experience, each shaping his approach to growth and impact. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Frank Greef recommends The Diary of a CEO for its insightful conversations, though he notes its recent shift in focus. For business-specific advice, he highlights Alex Hormozi's Acquisition.com, where Hormozi shares actionable strategies for scaling from zero to multi-million-dollar revenues. What tool or resource would you recommend to grow a small business? Frank Greef suggests that the best tool is self-learning paired with accountability. Instead of just consuming information, he emphasizes implementing what you learn immediately, testing its impact, and adapting as needed—turning knowledge into actionable growth for your business. What advice would you give yourself on day one of starting out in business? Frank Greef’s advice to his day-one self in business would be, “You’ve got this, little buddy!” Acknowledging the journey as a challenging yet rewarding roller coaster, he emphasizes resilience and faith in one’s ability to overcome the unknowns that lie ahead. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!   Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.   Quotable quotes from our special Grow A Small Business podcast guest: True growth in business comes from learning to let go, not holding all the keys yourself – Frank Greef Success isn’t just reaching goals; it’s finding purpose and giving back along the way – Frank Greef Learning without action is a wasted resource – implement and grow with every insight – Frank Greef

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews Ted McKenna of Selling Innovations and co-author of The JOLT Effect. Ted addresses the challenges of buyer indecision and explains how his 15-member team adeptly navigates these obstacles. He offers valuable insights into effective sales strategies that foster growth and build client trust. Highlighting the significance of making clear recommendations and maintaining transparency, Ted illustrates how Selling Innovations is transforming the sales process and achieving outstanding success in today's competitive landscape. Other Resources: The JOLT Effect: How High Performers Overcome Customer Indecision Hardcover The Activator Advantage: What Today's Rainmakers Do Differently Key Takeaways for Small Business Owners: Address Buyer Indecision: Understand that emotional factors play a significant role in buyer indecision. Acknowledging these emotions can help you guide customers toward making decisions.   Simplify the Decision-Making Process: Combat information overload by presenting essential information clearly and concisely, helping clients avoid analysis paralysis.   Cultivate Trust Early: Recognize that many buyers start with distrust. Build credibility by being honest and transparent about what your offerings can achieve. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Make Strong Recommendations: Don’t shy away from providing clear and decisive recommendations. Buyers often appreciate straightforward guidance, especially when they feel uncertain.   Emphasize Transparency: Be open and authentic in your interactions. Show your customers that you have their best interests at heart, fostering a more trusting relationship.   Mitigate Risk: Offer safety nets or guarantees to reduce the perceived risks associated with purchasing. This can help customers feel more secure in their decisions and encourage them to move forward.   One action small business owners can take: One actionable step small business owners can take, as suggested by Ted McKenna, is to develop a clear communication strategy that emphasizes transparency. This involves openly discussing both the benefits and potential limitations of your products or services, helping to build trust with clients. By being honest about what to expect and openly acknowledging any shortcomings, you can position yourself as a credible and trustworthy partner, ultimately fostering stronger relationships and encouraging decision-making among hesitant buyers. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇     Quotable quotes from our special Grow A Small Business podcast guest: In a world filled with options, clarity is the key to overcoming buyer indecision — Ted McKenna   The most powerful sales strategy is to make firm recommendations that guide the buyer's journey — Ted McKenna   Success in sales comes from understanding that buyers are as emotional as they are rational — Ted McKenna

In this episode of Grow a Small Business, host Troy Trewin interviews Lilly Garrett, who shares her entrepreneurial journey that led her to building Maixia Marketing. She discusses the innovative strategies she has led that fueled significant growth at multiple early stage startups. Lilly emphasizes the critical role of data-driven decision-making and effective marketing foundations. Tune in for valuable insights on building a successful business from the ground up.   Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Lilly Garrett believes the hardest things in growing a small business are team building, marketing foundations, data management,and the art of prioritization.  What business book has helped you the most? Lilly Garrett's favorite business book that has helped her the most is "The Lean Startup" by Eric Ries. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Lilly Garrett recommends the following podcasts and online learning resources to help grow a small business: April Dunford, she has a blog and podcast all about positioning, it’s a must read/listen for all businesses! What tool or resource would you recommend to grow a small business? Lilly Garrett recommends using Pocus, if you’re sales-led and Slack for all internal comms.  What advice would you give yourself on day one of starting out in business? Lilly Garrett would advise herself on day one of starting out in business to ensure you’ve validated as well as you possibly can (read The Mom Test) ensure to record more data asap, and collect feedback consistently, emphasizing the importance of understanding customer insights from the beginning. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success in business often boils down to effective marketing and understanding your customers — Lilly Garrett Don't underestimate the power of a strong team; collaboration fuels innovation — Lilly Garrett Embrace challenges as opportunities to learn and grow; every setback is a stepping stone to success — Lilly Garrett