In this episode of Grow a Small Business, host Troy Trewin interviews Richard Triggs, founder of Arete Executive, discusses his journey of scaling his business from just two to fourteen team members. He shares key strategies for effective hiring, managing partnerships, and supporting businesses of all sizes. Richard also talks about the challenges and rewards of building a strong, dynamic team. Tune in to hear his insights on navigating growth and success in the business world.
Other Resources:
Winning the War for Talent: How to attract and retain top performers
Uncover the Hidden Job Market: how to find and win your next senior executive role
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Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.
And a snapshot of the final five Grow A Small Business Questions:
What do you think is the hardest thing in growing a small business?
Richard Triggs emphasizes that hiring the right people is one of the toughest challenges in growing a small business. Aligning hires with company culture, skills, and goals is critical, as poor team selection can have lasting consequences. He highlights the importance of a careful hiring process to scale effectively while balancing growth with operational needs.
What's your favourite business book that has helped you the most?
Richard Triggs' favorite business book that has helped him the most is Good to Great by Jim Collins. This book provides valuable insights into what differentiates successful companies from their peers and has been influential in shaping his business strategies.
Are there any great podcasts or online learning resources you'd recommend to help grow a small business?
Richard Triggs recommends leveraging podcasts and online learning resources that focus on leadership, recruitment, and business strategy to grow a small business. In his insights, he highlights the importance of continuous learning and suggests exploring programs that delve into effective hiring practices and building high-performing teams. While specific titles aren't mentioned, he encourages entrepreneurs to seek resources that align with their business challenges and growth aspirations.
What tool or resource would you recommend to grow a small business?
Richard Triggs emphasizes the importance of tools and resources that streamline recruitment and team management to grow a small business effectively. He recommends leveraging applicant tracking systems (ATS) to optimize hiring processes and ensure the right cultural and skill fit for the business. Additionally, he advocates for using leadership development programs and engaging with experienced mentors or coaches to enhance team performance and business strategy. These tools and resources, he suggests, are key to building a sustainable and high-performing business.
What advice would you give yourself on day one of starting out in business?
Richard Triggs would advise his day-one self to focus on the importance of hiring the right people who align with the company’s values and culture. He would stress the value of strategic planning, understanding market needs, and being adaptable to change. Triggs also emphasizes seeking mentorship and building a strong network early on, as these relationships can provide guidance and open new opportunities.
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Quotable quotes from our special Grow A Small Business podcast guest:
The right team can transform your business from good to great — Richard Triggs
Scaling isn’t about growth alone; it’s about sustainable growth with the right team — Richard Triggs
Hiring the right people is the most important investment you’ll ever make — Richard Triggs