In this podcast episode, Jillian Flodstrom interviews Hector Castaneda, a financial expert who has more than 10 years of experience in Fortune 200 companies.

Hector discusses the key components of customer service in the financial industry, which includes finding a good fit with a client and being transparent in communication.

To access the full video, show notes and resources from this episode, please visit

https://scaleyoursmallbusiness.org/blog/.

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