Shane and Tonya discuss the Mayflower expedition and what we can learn from the pilgrims to make our agencies successful in this hard market. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss how other people's opinions can be a huge hindrance to success and how to overcome that challenge.Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya are joined by Mike Boesl of Agency Convoy to discuss technology, training, overcoming fear, and making decisions on what products your agency needs. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Tis the season for thankfulness, but in this hard market, it seems to be missing. Shane and Tonya discuss carrier challenges, having an attitude of gratitude, and the idea of "fake it till you make it."Learn more at iaforward.com, and follow IA Forward on LinkedIn, Instagram, and Facebook.

Shane and Tonya discuss the different types of sales objections and how to authentically answer them. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Instagram, and Facebook.

Shane and Tonya discuss sales, simplicity, authenticity, and how the Disney guest experience goals apply to us as independent insurance agents.Learn more at iaforward.com, and follow IA Forward on LinkedIn, Instagram, and Facebook.

Shane and Tonya discuss strategy with carriers, carrier CEO salaries, commission reductions by carriers, what customers think about how you get paid, and how to set your goals strategically.Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss advertising, what people people expect from insurance agents, and how to change that perception personally.Learn more at iaforward.com, or follow IA Forward on Facebook, LinkedIn, and Instagram.

Shane and Tonya discuss systems, automation, understand and expressing your why,  digging in to the products that you have, and what happens when it doesn't work.Learn more at iaforward.com and follow IA Forward on LinkedIn, Instagram, and Facebook.

Great advice for running your agency successfully, including talking about virtual assistants, focusing on others, improving work/life balance, and attitude.Learn more at iaforward.com and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss the people you need as an agency owner, and why they are imperative to your success.Learn more at iaforward.com and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya share the best pieces of business advice they have even been given - and how those thoughts have shaped their success. From finances to attitude, productivity to people, the best advice is that which gets repeated. Learn more at iaforward.com and follow IA Forward on LinkedIn, Instagram, and Facebook.

Shane and Tonya discuss how to build trust by not speaking "insurance," talking with clients when there is a language barrier, and how to minimize E&O exposure through communication. Learn more at iaforward.com and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss creating momentum in your agency, and what can happen when you just start pushing.Learn more at iaforward.com or follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss having "the best service," why that's usually the industry minimum, and going beyond service to curate a fantastic customer experience.Learn more at iaforward.com and follow IA Forward on Instagram, LinkedIn, and Facebook.

Shane and Tonya discuss why the media keeps promoting "Tom Brady is coming out of retirement" stories, how we do the same things in our agencies, and how we can improve to become more successful.Learn more at iaforward.com and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss how carrier rating changes can affect your agency, and what you need to do to protect yourself. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

There are numerous correlations between the 2023 college football season and the insurance hard market. Really. Shane and Tonya discuss the Alabamas and Colorados of the insurance world and how we can utilize both to make our agencies successful.Learn more at iaforward.com and follow us on Facebook, LinkedIn, and Facebook.

Shane and Tonya respond to the verbal abuse that an agent received in a Facebook group when asking a question regarding the hard market being profitable. Yes, we are playing heavy offense and defense! But why are agents attacking each other and how can we come out different on the other side of this challenge?Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Shane and Tonya discuss branding your agency, where to spend money, how to spend time, what matters, and what doesn't. Learn more at iaforward.com and follow IA Forward on Instagram, LinkedIn, and Facebook.