How CX takes off on the AI runway

CX-WISE By Sprinklr

06-09-2023 • 33 mins

Your sustainable travel aspirations are now powered by AI/ML. How awesome is that?

In this episode of CX-WISE, we dive into the exciting world of AI-driven travel experiences, featuring the insights of CX experts Grant Hartanov and Buddy Waddington. They discuss how brands can strike the perfect balance between technological efficiency and the human touch to improve their traveler experience, alongside our host Nathan Bennett.

From self-serve options to automated trip planners, Grant and Buddy's wisdom will inspire you to explore the world responsibly, one AI-enhanced adventure at a time.

Grab your headphones and hit play to get to know the latest CX personalization trends, potential risks and rewards with Gen AI and factors that are shaping the future of customer experience in travel.

Tune in now and let your CX take-off!