Explore My Process Measurement Madness

By Kevin McManus, Kaizen Facilitator and Coach

In this podcast episode, I let you explore my process measurement madness. My hope is that this podcast inspires you to engage a little more with the practice of proactive, process-based daily measurement. I love measurement.

When I would teach the TapRooT® 5-day root cause analysis course, I would always chomp at the bit to teach the Trending module. Why do I love measurement so much? How has measurement helped me improve my own work processes as a small business owner?

What types of things do you measure at work?

Most, if not all, organizations measure something.  Unfortunately, a very small percentage of organizations have what I would consider to be a high-performance measurement system.  Some organizations measure too many things. Others focus primarily on those numbers that they must track in order to satisfy regulatory and legal requ