PreAccident Investigation Podcast

Todd Conklin

The Pre Accident Podcast is an ongoing safety podcast conversation of Human Performance, Systems Safety, & Safety Culture. read less
GovernmentGovernment

Episodes

Safety Moment - The Essential Safety Controls
4d ago
Safety Moment - The Essential Safety Controls
In this captivating discussion, Todd Conklin takes on the topic of workplace safety, highlighting the importance of the 'Start Work' approach compared to the 'Stop Work' method. Although acknowledging the and ethical and moral value of having a 'Stop Work' authority, Conklin makes a stronger case for the 'Start Work' approach. During the conversation, Conklin illuminates how 'Start Work' is all about identifying essential safety controls necessary for work and ensuring their validation and verification before any task commences. This preventive method, as he contends, eliminates uncertainties, allows for better measurement, verification, and monitoring while negating the unreliability of attempting to predict and prevent potential hazards at every turn, a requirement often associated with 'Stop Work'. Consequently, Conklin underscores the importance of celebrating the successful execution of 'Start Work' within an organization, pointing out that deciding not to start a task due to inadequate provisions should be viewed as a success rather than a failure. Amid his discussion, he also cautions against using 'Stop Work' as a finding or blaming individual workers for not employing 'Stop Work'. With an emphasis on safety, Conklin concludes the segment urging listeners to learn something new daily, be kind to one another, and above all, stay safe. Tune in for an enlightening discourse on the power of starting when safe and the crucial role it plays in workplace safety management.
PAPod 498 - Balancing Adventure and Risk in Outdoor Education
18-05-2024
PAPod 498 - Balancing Adventure and Risk in Outdoor Education
In this episode of the Pre-Accident Investigation Podcast, Todd Conklin presents a comprehensive discussion on the risks and consequences associated with outdoor recreational activities, especially school trips to the lake. The conversation emphasizes the crucial need for understanding risk management and implementing practical safety measures in group outdoor settings. Joining the discussion is Associate Professor Mike Brown from Auckland University, an expert with over three decades of experience in outdoor education. He highlights the fatal consequences of underestimating risks in outdoor activities and introduces listeners to his refined process of identifying and preventing accident patterns specific to outdoor education scenarios using real-life examples from coroner's case studies. The episode explores the thrilling allure of outdoor activities versus the imperative of safety, striking a balance between fun and responsible outdoor learning. It offers a profound understanding of the factors that can turn an exciting outdoor adventure into a tragic event, and discusses preventative strategies for future educational excursions. Diving deeper into practical examples, guest Mike Brown discusses a program involving water activities such as stand-up paddleboarding and kayaking, stressing the importance of adequate safety precautions, particularly when engaging with water. Delving into free-time vulnerabilities, complexities around supervision, and the dangers of unpreparedness and uninformed decision-making, the conversation alerts listeners to the critical importance of familiarity with water environment dynamics and adopting a 'fatality prevention mindset'. Concluding on a note of caution, the episode advises that while outdoor activities are mostly enjoyable and successful, the participants need to remain vigilant at all times to avert unfortunate incidents. This thought-provoking episode heightens understanding of the precarious balance between adventure and safety in outdoor education, prompting listeners to think critically about their own safety behaviours.
PAPod 497 - What Do We Do Next?  A Conversation about Change
11-05-2024
PAPod 497 - What Do We Do Next? A Conversation about Change
In this insightful episode, our host, Todd Conklin, presents a new envisioning of safety at workplaces. He emphasises the need to perceive safety not merely as avoiding accidents, but more importantly, fostering operational capacity. Todd emphasises the necessity to reform the investigative processes, urging to involve workers in learning rather than attributing blame. The dialogue gravitates towards studying regular workflows, a welcome deviation from the standard practice of only probing when mishaps occur. Leadership plays a key role in implementing these philosophical and methodological changes, despite inevitable resistance and nostalgia for traditional ways. Overcoming this barrier, leaders need to foster change and pioneer the path to progress. The value of several upcoming workshops, each offering chances to learn and improve upon safety practices, is highlighted. The role of safety within operations evolves from being a theoretical discourse to a focus on practical interventions. The challenge lies in the sustainable adoption of these new philosophies across the entire organisation in a pragmatic manner. This transition demands new ways of assessing progress and monitoring methods, underlining the importance of understanding our current standing. Building an organisation's capacity to fail safely, rebound from failure and ultimately sidestep predictable accidents is deliberated upon. Yet, this often clashes with organisations rooted in traditional safety philosophies, inhibiting their recovery capacity. Innovations in safety measurements and changing paradigms can help advance towards creating a strong, resilient and future-proof organisation, paving the way for continuous improvement. Finally, the entire process must factor in the unique characteristics of different sectors within the organisation while developing and implementing new safety measures. The ultimate goal is to test and apply innovative solutions to long-standing issues. This initiative invites everyone to partake in and contribute towards strategic change management practices and to remember the importance of learning, enjoyment, and most significantly, safety.
PAPod 496 - A Deep Dive into a Energy Company's Resilience with Christian Gould
04-05-2024
PAPod 496 - A Deep Dive into a Energy Company's Resilience with Christian Gould
In this enlightening episode, host Todd Conklin talks with Christian Gould from Norwegian energy giant Equinor. The central focus of their conversation revolves around the multifaceted Human and Organizational Performance (HOP) and its effectiveness across diverse cultures, industries, and geographical planes - with a heavy emphasis on the Scandinavian scenario. Gould elaborates on the need to contextualize HOP theories and practices in light of both language and culture. He navigates pivotal discussions on the cultural impact on high-stakes, high-potential events, and dissect how his team is facilitating it. Unravelling insights into how HOP ideologies have been adopted in Scandinavia, Gould notes the one-size-fits-all approach doesn't work. Instead, he walks us through the stumbling blocks they need to bypass, despite an initial perception of these principles being easy to implement. Furthermore, Gould introduces the listeners to tactics they employ to turn obstacles into opportunities, underscoring the impact of language and day-to-day operations rather than just focusing on the outcome. The conversation also veers towards the necessity of psychological safety within workplaces, the pitfalls of blame culture, and how to counter them. Listeners also get a glimpse into the success of learning teams at Equinor. The episode comes to a close with a powerful message - the potential for global principles like HOP to be remodeled according to various cultures and industries. Tune in for a valuable discussion on enhancing the comprehension and application of HOP.
PAPod 495 - Engaging Lessons and Perspectives
27-04-2024
PAPod 495 - Engaging Lessons and Perspectives
In "The Evolution of a Safety Professional: Engaging Lessons and Perspectives," Todd Conklin hosts an enlightening conversation with returning guest, Nick Peasley. Two years after his initial appearance, Peasley comes back to the podcast, seasoned by experiences in the safety field, offering invaluable insights for new and veteran safety professionals. Their conversation revolves around the invaluable practice of expanding one's professional safety network. Peasley emphasizes the importance of attending safety organization events, such as those held by the NSC and ASSP, stepping out of one’s comfort zone, and engaging with other professionals. Building relationships, exchanging ideas, and sharing experiences are noted as foundations of a strong network - a crucial asset in the safety profession. Peasley and Conklin highlight the benefits of introducing oneself to local colleagues and peers. Expanding the network can open doors to opportunities, mentorship, and friendships which prove pivotal in career advancement. Mixing exploration of local and global professional networks, the seasoned professionals recommend a balanced approach to networking in the safety sphere. Further, the duo dives into the integral role of failure in professional growth. Peasley introduces the concept of "psychological safety zones" that welcome learning and constructive acknowledgement of mistakes. He underscores the significance of self-reflection in identifying failures and the need for effective leadership that guides through the failure navigation. The conversation culminates in a visionary outlook for the future of the safety profession. This engaging episode serves as an excellent resource for those in the safety field, spotlighting the roles of professional relationships, ongoing learning, self-reflection, and immersive experiences in propelling career growth.
Safety Moment - Delving Beyond Surface-level Problems
24-04-2024
Safety Moment - Delving Beyond Surface-level Problems
In today's episode, Todd Conklin talks about a profound reality everyone comes to understand with time and experience. This striking insight is about delving deeper into surface-level issues, to discern what's causing deeper-rooted problems in workplace scenarios. Todd shares an intriguing anecdote about a friend's team's struggles with trust-building which provides a springboard for this insightful discussion. Pivoting the conversation from a drawn-out trust-building exercise that ended up being unfruitful and counterproductive, Todd invites listeners to re-calibrate to a new perspective. He suggests that the problem might lie elsewhere. In fact, trust, or lack thereof, is just a symptom of a more profound issue. The real concern may very well be a lack of clarity regarding each team member’s mission, responsibilities, and deadlines, resulting in unfulfilled promises and agreements. This eye-opening talk challenges the listeners' conventional methods of problem-solving and pushes them to look beyond the obvious. Todd emphasizes that merely addressing the surface-level issues might not solve the underlying impediments in team coordination and project management. It's a call to peek under the hood and truly understand the dynamics of teamwork and the fundamental elements required to foster a trustworthy, efficient work environment. Stay tuned, and let's dive deep into identifying and addressing hidden issues that hinder team growth and productivity. Engage in our journey to make work-life safer and more fun. And remember all along: Be safe, be kind, learn something new every day, and above all, have as much fun as you possibly can.
PAPod 494 - Decoding Cultural Diversity at Emirates Airline with Nicholas Dahlstrom
20-04-2024
PAPod 494 - Decoding Cultural Diversity at Emirates Airline with Nicholas Dahlstrom
In our latest podcast episode, we welcome Nicholas Dahlstrom, Human Factors Manager at Emirates Airline. He takes us deep into his role, managing cultural diversities in one of the world's leading airlines. With more than 100 nationalities on the flight deck, cabin crew and wider company, Dahlstrom explores the benefits and challenges of such varied workforce. Listen as he shines a light on the greater professional culture subduing national cultural differences, sharing the impact of Covid-19 on operations, and explaining his diverse role at Emirates. Our conversation touches base with Dahlstrom's insights into training pilots and cabin crew, supporting the staff, and participating in accident investigation. A fascinating journey into the intricate workings of Emirates, this episode is a must-listen not to be missed! Navigating CRM and Aviation Safety Training with Dr. Nicholas DahlstromJoin us in this exciting podcast episode where we sit in conversation with Dr. Nicholas Dahlstrom, a prominent figure in Aviation Safety Training and Crew Resource Management. Our discussion revolves around the current state and future of CRM, especially from the lens of Emirates Airlines where he has brought about significant change. Dahlstrom stresses the importance of adjustable training methods, the challenges of blending safety and efficiency in training, and the need to focus on human development while making organizational improvements. His insights prove invaluable for anyone intrigued by aviation safety, human factors, CRM, and the delicate task of merging traditional knowledge with innovative methods. Plug in as Dr. Dahlstrom illustrates the power of CRM in enhancing safety and boosting efficiency. A must-listen for all safety professionals!
Safety Moment - Improving Safety by Recognizing Who Was Not Surprised
17-04-2024
Safety Moment - Improving Safety by Recognizing Who Was Not Surprised
The next time you experience a potential failure or safety issue, pause and ask, "Who, within the working sphere, wasn't surprised by that?" Todd Conklin hosts the Pre-Accident Investigation Safety Moment podcast episode and emphasizes this query's importance. Unexpected safety issues or near-miss incidents can sometimes be anticipated by individuals targeted in your work environment, and recognizing these signals can guide you to improve precautions. Understanding that some employees weren't startled by the risks and closely examining these situations is key. Significantly, however, creating a psychologically safe atmosphere is crucial to encourage employees to communicate freely and genuinely. This episode aims at creating an environment where employees feel secure enough to admit that the eventual risk was foreseeable. Conklin further points out that fully grasping these 'low-level' or 'weak' signals and timely risk identification can prevent potential disasters. It therefore becomes the leadership's responsibility to ensure these almost unnoticeable signs aren't neglected and, instead, are proactively addressed. It also means refining the company's sensitivity towards detecting these quiet alarms earlier rather than after mishaps. Once safety risks are acknowledged, learning from them and implementing the necessary measures to avert future occurrences is the following step. An essential part of this process is identifying what employees specifically anticipated might go wrong. The information established as a result is valuable data that will drive safety advancement within the organization. This informative yet intriguing episode emphasizes the significance of continuous learning, mutual respect, fun, kindness, and above all, safety in the workplace. Join us on this safety-focused episode and learn how to improve your organization's safety approach today.
PAPod 493 - A 20 Year Look Back at Fundamentals of Human Performance
13-04-2024
PAPod 493 - A 20 Year Look Back at Fundamentals of Human Performance
In this engaging episode, Todd revisits the genesis and evolution of the 'Fundamentals of Human Performance' class developed over 20 years ago at the Department of Energy at Los Alamos National Laboratory with teammates Martha Costa, Andrea Baker, and Bob Edwards. Together they reflect on the journey of this revolutionary concept, its global influence on safety practices, and the power of innovative thinking within a small group of committed individuals. The conversation provides an intimate look at the origin of their ideas, their growth, and their impact. It's more than a trip down memory lane; it's a testament to their ongoing commitment to global safety practices and standards. Todd and his guests also delve into their transition from operational learning to 'Learning Teams' within their organization. Despite skepticism and pushback, they highlight their struggles, successes, and the lessons learned in implementation. They candidly discuss the stumbling blocks faced, such as blame culture, and how they ultimately successful in overcoming these issues. This segment encapsulates their views on accountability as a group effort, their learning experiences, and the evolution of their methodology over time. The episode also hones in on some of their most groundbreaking solutions, including innovative ways to address efficiency issues. These industry trailblazers share their unforgettable 'eureka moments', the initial frustrations, and the broad impact they have had on an array of workplaces. The conversation intertwines their professional achievements with their heartfelt personal sentiments, providing listeners with a deeply moving and inspiring journey. The episode winds up with a discussion on the joy of bringing about change and how credit becomes secondary when the true reward is the ability to make a difference. Tune in for a mix of thought-provoking stories, personal reflections, and insights into a journey of professional innovation that changed the dynamics of safety practices globally.
Safety Moment - Enlightening Insights for Leaders
10-04-2024
Safety Moment - Enlightening Insights for Leaders
In this enlightening episode, Todd Conklin explores the paradoxical concept that as a leader, not knowing can actually be a superior position to knowing. Sounds contrarian? Not in the slightest once you understand the reasoning behind it. The tenet of this discussion is founded on the notions of cognitive and confirmation biases - biases we unknowingly nurture. You might be wondering, "How is ignorance beneficial to a leader?" It's simple. Admitting ignorance gives you the licence to learn, often leading to you shedding your ego while entering a prolific phase of self-improvement. However, there is a common misconception that acts as a stumbling block for many leaders. It is the belief that displaying any form of ignorance is a sign of weakness, possibly raising questions about their competence. This episode aims to debunk such misconceptions, arguing that there is immense value in conceding ignorance and turning it into a powerful tool for learning. This intriguing discussion is topped with insights drawn from the scientific world, where every experiment stems from a state of not knowing. These scientists, open to learning and discovering, create fruitful research environments led by the spirit of curiosity and ignorance. Their attitude emphasizes the potency of not knowing – it propels you into a position where learning is more than just acceptable, it is actively sought after. Join us in this episode to challenge your preconceived notions and learning to embrace the unknown. Let's remember that every day brings new opportunities to learn, have fun, show kindness to one another, and most importantly, keep safe!
PAPod 492 - An Insightful Conversation with Georgina Poole and Sidney Dekker
06-04-2024
PAPod 492 - An Insightful Conversation with Georgina Poole and Sidney Dekker
In the recent episode of the Pre-Accident Investigation Podcast, we unveil a new voice in the safety scene, Georgina Poole. Teaming up with Sidney Dekker, Georgina provides fresh insights into understanding a firm's safety performance in their new book "Random Noise." The book brings a deep dive into the complexities of measuring safety within an enterprise. An insightful exploration, "Random Noise" is all set to burst common misconceptions about safety metrics and their importance, helping businesses enhance their comprehension and utilization of the same. With Georgina's first-hand experiences within the mining, oil, and gas sectors, and their profound journey of writing this book, they expose the critical aspects at the convergence of safety, performance and metrics. The book also points towards the repercussions of overemphasizing safety records. Filled with thought-provoking discussions on multilingual safety books, total recordable incident rates, injury frequency rates among other topics, this podcast episode presents an enlightening talk on the necessity, validity and challenges of safety metrics. The transcript reveals some surprising revelations, curated statistics, and thorough research studies revolutionizing safety methods globally. The conversation unearths the implications of safety protocols across diverse industries, the potential for manipulation or failure, and the significance of sustainability in safety implementation. This conversation will certainly inspire professionals, management-level leaders and safety enthusiasts. It behooves a global shift in risk and safety management, while providing a preview into the creation and successful launch of a safety book addressing these potent issues. Ready for a renewed perspective on global safety measures? Engross yourself in the valuable insights and compelling experiences shared in this transcript.
PAPod 491 - Empirical Vs Emotional Decision Making with Drew Rae
30-03-2024
PAPod 491 - Empirical Vs Emotional Decision Making with Drew Rae
In this enlightening podcast episode, Todd delves into resonant discussions on safety practices with guest expert, Drew Rae, professor at Griffith University and authority in safety science. Discover riveting debates on the essence and future of safety science, inconsistencies in research practices and the intriguing topic of safety culture. Witness how the conversation deepens as they unmask the contentious topic of Empirical vs. Emotional Decision-making in safety. Delve into revealing anecdotes on how empirical evidence is often overlooked, organizations resist change and hold on to traditional practices despite concrete proof. Drew stresses on the enormous value of evidence-backed decisions, shedding light on an intriguing case of deep-rooted emotional decision-making. The discourse then shifts onto the dynamic dimension of 'Safety Science'. Through intense discussion, they explore its multidisciplinarity, veneering of its indispensable role in credible research's foundation. They scrutinize the pitfalls stemming from the lack of expertise in peer-reviews and flaws in research designs in the field. Drew gladly shares his focus on the role of digital transformation research and the amalgamation of safety with other aspects of organizational expansion and technology adoption. He also articulates the challenges faced by 'Safety Science' in registering itself in universities, highlighting the necessity of industry collaborations for the evolution and continuity of research. This episode offers a deeper understanding of making effective safety decisions within an organizational framework and keeps you abreast of emerging research in Safety Science. This podcast is a must-listen for anyone intrigued by organizational behavior, safety decision-making, and 'Safety Science' as a unique domain.
Safety Moment - The Vital Relationship Between Risk and Control
27-03-2024
Safety Moment - The Vital Relationship Between Risk and Control
Welcome to this episode of Pre-Accident Investigation Safety Moment, with your engaging host, Todd Conklin. In this insightful talk, Todd delves into the theory that simply identifying risks isn't enough to ensure safety and efficiency. He emphasizes the importance of understanding what's risky and critical, acknowledging this as vital data. However, he coins the term "necessary but not sufficient" to explain that knowing what's risky alone is not enough. Instead, Todd stresses the critical need to match risk with control, posing it as a requisite approach for mitigation, barrier, or safeguard implementation. Todd elucidates how the relationship between risk and control within a system is crucial for maintaining balance. Identifying an imbalance in this relationship translates to a problem that not only impedes the system's reliability but also its efficiency. He further explains the interconnectedness and coexistence of robustness, reliability, and efficiency—basing all on the identification of risk. Todd criticizes traditional safety methods that solely focus on hazard identification and encourage workers to be careful as inadequate. Instead, he insists on the indispensability of risk identification matched with efficient control as the ideal safety approach. In this spirited safety moment, Todd imparts profound insights that challenge normative thinking on safety methodologies. He emphasizes the need for both fun and safety at work, advocating for kindness and care among all workers. Whether you’re a health and safety professional or just someone aiming for a safer workspace, this is a must-hear episode.
PAPod 490 - A Panel Discussion on Safety Practices
23-03-2024
PAPod 490 - A Panel Discussion on Safety Practices
Discover the art of managing effective panel discussions, understanding complex topics like accountability, and handling leadership roles in safety podcasts. This episode of the Pre-Accident Investigation Podcast features insights from Zoe Nation, Martha Acosta, and Andrea Baker as they dive deep into the nuances, challenges, and importance of individual and collective accountability. Join an engaging conversation between four safety professionals about accountability in complex systems. Learn how accountability acts as the bonding thread in any organization, defining the clarity and complexity of daily operations. Also, discover how effective accountability practices can redefine the culture of a workplace. Much attention is paid to the role of accountability in restorative and retrospective contexts. The panelists explore why leaders place staggering importance on accountability and how it influences their leadership practices. Aptly, the discussion attempts to reinterpret the concept of accountability, presenting it as a proactive process rather than a punitive tool. Probing the provocative question, 'if not traditional accountability, then what?' is another highlight of the episode. The episode also explores the transformative roles of empathy and accountability in modern work environments. We delve into the three core tenets of empathy - curiosity, vulnerability, and compassion - and explore how these attributes contribute to creating safer, more cohesive workplaces. Moreover, the discussion debunks the common misconception that empathy equates agreement; more often, true empathy leads to healthier debates and better ideas. The shift towards remote work, generational changes, and the emphasis on diversity are reshaping leadership, underlining the need for systemic changes in leadership training. By honing the emphasis on providing leaders with the right answers so that they can ask the right questions, an atmosphere of growth and learning can be cultivated. Listen in to this compelling episode for invaluable insights into empathy's role in leadership and workplace dynamics.
Safety Moment - Integration and Competency in Safety Practices
20-03-2024
Safety Moment - Integration and Competency in Safety Practices
In this insightful episode, host Todd Conklin delves into an essential concept underpinning functioning safety practices in organizations. He emphasizes the need for competence in implementing innovative, quality safety measures through a quote that encapsulates the episode's primary message: "You can't have integration without competency." Throughout the podcast, Conklin engages listeners with his vibrant delivery, reiterating the impossibility of effective integration without the foundational competency within an organization. The discussion takes listeners through the necessity of not just the adoption of new safety ideas but also the critical role of skill and expertise in making them work within an existing infrastructure. In seeking a way to convey this crucial relationship to the audience, he recounts a moment of realization, when an acquaintance's words ring true: "You can't have integration without competency." He considers this one of the most significant messages he has ever imparted, touching on the core principle of integrating safety, quality, production, operations, and financial measures in a way that strikes at the heart of effective management within any organization. To conclude the safety moment, Conklin's message resonates with advice on personal progression and interpersonal relations. Listing essential values such as learning, fun, kindness, and safety, he rounds off the episode on a positive, unified note.