Jeremy Pollard started selling at the we age of 16. He wanted a new camera. So he got a weekend job at a local camera store, learned about best cameras, made some great friends and got some staff discount as well. And then he was head hunted into revenue responsibility roles across a range of industries industrial equipment, technology, including being employee number 5 at Microsoft Australia when it was just a challenger brand. Jeremy spent a decade at IBM learning large account complex sales, which taught him the importance of having an in depth knowledge, but that the secret to customer focus imparted to him by the older, wiser salespeople meant listening more than selling. Today, Jeremy helps organisations large and small around Asia Pacific win more work with the Shipley Associates Global Consulting Practice based on customer focus.